Professional Services
The Professional Services consultants and technicians are experienced industry experts focussing on delivering leading edge PRONTO-Xi solutions to meet customer objectives and return on investment. The services offered include Solution Implementation, Consulting and Business analysis, Training, Customisations, Technical Solutions and Software Support.
Consulting and Implementation Services
The Consulting and Implementation group are a dedicated team of professionals who not only implement PRONTO-Xi, but are valued and trusted advisors to our client base. Our professional experts draw upon industry knowledge and PRONTO-Xi expertise to assess business process effectiveness and provide recommendations and skills to facilitate change or improvement within the business.
All Pronto projects are managed via our PIM (Pronto Implementation Methodology) for consistency, repeatability, and predictability. Sound Project Management is fundamental to the success of any project and the attainment of consistent client satisfaction. Pronto Software's Project Implementation Methodology is based on our actual experience and leading practices used in successful projects to:
- Minimise Implementation Risk;
- Ensure Quality of Delivery;
- Enhance Productivity;
- Maximise Return on Investment;
- Achieve Delivery of Projects on time and above your expectations;
- Minimise disruption to business;
- Collaborative approach to solutions.
This methodology ensures all areas of the process are discussed and addressed and realistic expectations are set. This structured and proven methodology will allow the client to control the process and understand the direction of the project and requirements at all times.
Custom Solutions
Pronto Software recognises there will be times when customised enhancements to the product will benefit specific customers. Our team of PRONTO-Xi specialists focuses on delivering such enhancements quickly to give you access to these benefits as soon as possible.
